FAQ

RAM International Shipping UAE is equipped to manage a wide range of cargo, including:

• General freight
• Hazardous materials
• Oversized and heavy cargo
• Temperature-sensitive and perishable goods

We ensure your cargo is handled with the utmost care, using industry-approved equipment and packaging to protect your goods throughout the shipping process. Our operations adhere to international standards, including IATA, IMDG, and DOT guidelines.

Shipping rates are determined by several factors, including:

• Cargo type, weight, volume, and value
• Chosen mode of transport (air, sea, rail, or road)
• Origin and destination of the shipment
• Service level and delivery timeline
• Current market conditions

RAM International Shipping UAE leverages its extensive network of carriers and suppliers to secure competitive rates while optimizing shipping efficiency. Contact us for a free, customized quote tailored to your specific requirements.

Booking your shipment with RAM International Shipping UAE is simple and efficient:

1. Contact us via our website, phone, or email.
2. Share essential shipment details, including cargo type, weight, volume, value, transport mode, origin, destination, service level, and any special requirements.
3. Receive a booking confirmation, tracking number, and invoice.
4. Track your shipment in real-time through our user-friendly website.

Our team is available to assist you at every stage of the shipping process.

We offer multiple payment options for your convenience, including:

• Credit card
• Debit card
• RTP (Real-Time Payments)
• ACH (Automated Clearing House)
• Wire transfer

We accept payments in AED, USD, GBP, and EUR. Depending on your credit history and business relationship with us, we also offer flexible payment terms, including prepay, collect, and credit. A detailed receipt will be provided upon payment.

The transit time for air freight depends on various factors, such as the distance, the mode of transport, the route, the season, and the customs procedures.

In very rough estimates, air freight can take anywhere from 1 to 10 days, depending on the origin and destination of the shipment.

However, these are only approximate figures, and the actual transit time may vary depending on the specific circumstances of each shipment.

There are several factors that can influence the time delivery on air freight, such as:

• The distance and route of the shipment: The longer the distance and the more stops or transfers involved, the longer the transit time will be.
• The customs clearance and inspection procedures: The time it takes for the cargo to clear customs and undergo inspection can vary depending on the destination country, the type and value of the cargo, and the documentation and fees required.
• The efficiency and availability of the cargo handlers: The time it takes for the cargo to be loaded and unloaded from the aircraft, as well as the storage and handling facilities at the airport, can affect the transit time.
• The weather and environmental conditions: The weather and environmental conditions can affect the flight schedule and the safety of the cargo.

The transit time for ocean freight depends on various factors, such as the distance, the mode of transport, the route, the season, and the customs procedures.

In very rough estimates, ocean freight can take anywhere from 5 to 45 days, depending on the origin and destination of the shipment.

Some of the factors that affect the delivery time of ocean freight are:

• The distance and route of the shipment: The longer the distance and the more stops or transfers involved, the longer the transit time will be.
• The customs clearance and inspection procedures: The time it takes for the cargo to clear customs and undergo inspection can vary depending on the destination country, the type and value of the cargo, and the documentation and fees required.
• The efficiency and availability of the cargo handlers: The time it takes for the cargo to be loaded and unloaded from the vessel, as well as the storage and handling facilities at the port, can affect the transit time.
• The weather and environmental conditions: The weather and environmental conditions can affect the sailing schedule and the safety of the cargo.
• The market demand and supply: The market demand and supply can affect the availability and price of ocean freight services.